Shipping guarantee and delivery information
Shipping Information & Delivery Times
Important Notice: No more international shipping as of now
Due to the new EU Packaging and Packaging Waste Regulation (PPWR), which applies from August 12, 2026, online retailers shipping packaged goods to each individual EU destination country will require a paid authorized representative on site. For us as a small business, these costs are not economically viable in relation to the international shipping volume via our own shop.
Therefore, we are now shipping exclusively within Germany. Customers outside Germany can still order HATOCH® products via our Amazon store: amazon.de/stores/HATOCH.
Free shipping from 39€
Orders within Germany over 39€ will be shipped free of charge with DHL GoGreen.
Delivery times Germany
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping (DHL) | 2–3 business days | 2,99 € |
| Free Shipping | 2–3 business days | From 39 € order value |
Orders placed by 2:00 PM will be shipped on the same business day.
Tracking
After shipping, you will receive an email with a tracking number. Track your shipment: DHL Tracking
Questions about shipping?
📧 info@hatoch.de – we will reply within 24 hours.